FAQ's

EatAndPlay.com.au is a Sydney-based platform where you can buy and redeem exclusive digital vouchers for kid-friendly restaurants, cafes, play centres, and activities. It’s all online — no printing, no apps, just fun for the whole family.

Redemption is 100% digital. Here's how:

  1. Visit the venue
  2. Log into your account at EatAndPlay.com.au on your phone
  3. Go to “My Vouchers”
  4. Tap the voucher and show it to venue staff
  5. The staff will mark it as redeemed on your device — and that’s it!

No paper. No hassle.

No — all vouchers are digital-only and must be shown via your phone while logged in to your account. Printing is not accepted.

All vouchers are valid at participating venues across Sydney, including:

  • Family-friendly cafes and restaurants
  • Indoor and outdoor play centres
  • Attractions and activity providers

Each voucher clearly lists the venue, location, and terms of use.

Yes. Each voucher includes a clear expiry date, viewable:

  • On the voucher page before purchase
  • In your account under “My Vouchers”

Vouchers must be used before they expire — extensions are not guaranteed.

Absolutely! Choose the “Send as a Gift” option at checkout to email the voucher directly to someone special — perfect for birthdays, holidays, or school breaks.

If there’s an issue with voucher redemption, please contact us right away. We’ll work with the venue to resolve the issue or offer a refund if necessary.

Yes. You’ll need to create a free account to:

  • Purchase vouchers
  • Access your active vouchers
  • Redeem them digitally at the venue

Your account keeps everything in one secure place.

We’d love to work with you! Visit our Advertise with Us page to learn how to list your venue and create custom offers for local families.

For support or general enquiries, use the Contact Us form on the website. We're Sydney-based and here to help!