1. Information We Collect
We collect the following types of personal information:
• Contact information: Name, email address, phone number, delivery email for vouchers
• Billing information: Payment details such as credit card information (processed securely via third-party providers)
• Transaction history: Purchase details including amounts, dates, and recipients
• Usage data: IP address, browser type, pages visited, and other analytics
We do not store full credit card numbers or CVV details. All payments are processed through secure third-party gateways.
2. How We Use Your Information
We use your information to:
• Process and deliver your gift voucher orders
• Communicate with you regarding your purchase or account
• Send promotional emails (only if you opt-in)
• Improve our website and customer experience
• Prevent fraud and ensure platform security
• Comply with legal obligations
3. Sharing Your Information
We do not sell, rent, or trade your personal information.
We may share your data with:
• Payment processors (e.g., Stripe, PayPal) for transaction handling
• Email service providers to deliver vouchers and confirmations
• Venues or merchants (only if necessary for redemption support)
• Legal authorities when required by law
4. Data Storage and Security
Your data is stored securely in accordance with Australian data protection laws. We use encryption, firewalls, and access controls to protect personal information.
However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
5. Cookies and Analytics
We use cookies and third-party analytics tools (like Google Analytics) to understand how visitors use our site. Cookies help improve functionality and tailor user experiences.
You may disable cookies in your browser settings, but doing so may affect website functionality.
6. Marketing Communications
If you opt-in, we may send you occasional updates and offers. You can unsubscribe at any time by clicking the unsubscribe link in any marketing email.
7. Accessing and Updating Your Information
You have the right to access, correct, or delete your personal data. Please contact us to make a request.
8. Retention
We retain personal data only as long as necessary to fulfil the purposes for which it was collected, or as required by law.
9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date. Continued use of the site indicates your acceptance of the updated policy.
10. Contact Us
If you have any questions or concerns about your privacy or this policy, contact us